Refund policy

Return and Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a clear and simple return process.

Return Eligibility

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it

  • Unwashed and unworn, with original tags attached

  • Returned within 10 calendar days of delivery

  • Accompanied by a receipt or proof of purchase (order number)

Non-Returnable Items

Certain types of items are non-returnable, including:

  • Items marked as final sale or with special discounts

  • Any item that is worn, damaged, or missing tags

Return Process

To start a return, please contact our team at:
📧 support@crzyogapty.com or Whattsap 6609-9344

We’ll provide return instructions. Once we receive and inspect the item, we’ll notify you of the return approval status.

Refunds and Exchanges

  • We do not issue monetary refunds to your original payment method.

  • Approved returns are eligible for:

    • A product exchange, or

    • A store credit (gift card) equal to the item's value.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.