FAQs

Panama City: Delivery is in less than 24 hours (Mon–Fri) — order by 2:00 PM for same-day; after 2:00 PM delivers the next business day.

Outside Panama City: 1–2 business days.

Yes. Within Panama City, orders placed before 2:00 PM (Mon–Fri) are delivered same day; orders placed after 2:00 PM arrive the next business day. Outside Panama City, delivery takes 1–2 business days.

Panama City: Yes — free delivery on all orders.

Outside Panama City:$2.99 shipping (no free-shipping option).

Once your order is shipped, you will receive a confirmation email or WhatsApp message with delivery details. For any updates, you may contact us directly.

We accept the following payment methods:

• Credit and Debit Cards (Visa, Mastercard, American Express) via Stripe
• Apple Pay
• ACH or Bank Transfers (available upon request via WhatsApp)

All payments are processed securely through Stripe. If you'd like to pay via bank transfer, just message us on WhatsApp and we’ll guide you through the process.

Email us at support@crzyogapty.com or message us on WhatsApp at +507 6609-9344 within 10 days of receiving your order. We’ll guide you through the return or exchange process.

Each product has its own Size Guide located on the product page, tailored specifically for that item. Just click on “Size Guide” next to the size options to view measurements and fit tips. If you still need help, feel free to contact us!

If you received the wrong product or your item arrived damaged, please contact us immediately with your order number and a clear photo of the issue.

We do not offer refunds, but we’ll gladly:

• Send you the correct item, or
• Provide a store credit (gift card) for the full value of the item

Your satisfaction is important to us, and we’ll make sure to resolve the issue promptly.

All items are shipped locally from our fulfillment point in Panama City for fast and reliable delivery.

No. Only one discount code or promotion can be applied per order. Free shipping will still apply if your order meets the minimum threshold.