Privacy policy

Last updated: June 24, 2025

CRZ YOGA PANAMA operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). CRZ YOGA PANAMA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services.

  • Marketing and Advertising.

  • Security and Fraud Prevention.

  • Communicating with You.

  • Legal Reasons.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify, vendors and other third parties who perform services on our behalf.

  • With business and marketing partners.

  • With your consent.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction, to comply with legal obligations, or to protect rights.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. Shopify may also use information about your interactions with our Store and others to provide enhanced features. For more information about Shopify's privacy practices, please visit the Shopify Consumer Privacy Policy. You may exercise your rights directly with Shopify here: https://privacy.shopify.com/en.

Third Party Websites and Links

Our Services may link to websites operated by third parties. We are not responsible for their privacy or security practices. You should review their policies separately.

Children's Data

Our Services are not intended for use by children. We do not knowingly collect personal data from individuals under the age of majority in Panama. If a child has provided us with data, a parent or guardian may contact us for deletion. As of the effective date, we do not knowingly share or sell data of users under 16.

Security and Retention of Your Information

While we take reasonable steps to secure your personal information, we cannot guarantee perfect security. Data retention depends on factors such as account status, service usage, legal compliance, and business needs.

Your Rights and Choices

If you reside in Panama, you have rights under Law 81 of 2019, including:

  • The right to access your personal data

  • The right to rectify inaccurate data

  • The right to delete your data

  • The right to object to its processing

You may exercise these rights or manage your communication preferences by contacting us at support@crzyogapty.com. We may request verification of your identity before processing such requests. You may also designate an authorized representative to act on your behalf.

Complaints

If you have any complaints about how we process your data, you may contact us directly. Panamanian residents also have the right to file a complaint with the Autoridad Nacional de Transparencia y Acceso a la Información (ANTAI).

International Transfers

We may transfer and process your data outside Panama. For transfers from the EU or UK, we rely on recognized legal mechanisms such as the Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this policy from time to time. Please refer to the "Last updated" date at the top. Significant changes will be notified through our Services or by direct communication where required.

Contact

For questions or to exercise your rights under this policy, contact us at: Email: support@crzyogapty.com Address: Panama City, Panama City, PA-8, 0000, Panama